HELP CENTER

Frequently asked questions

How long will it take for my items to arrive?

We understand the importance of timely delivery. Here's a breakdown of our delivery timeline:

Order Cutoff Time: 6:00 PM (Eastern Standard Time)

Order Handling Time: 0-1 days (Monday - Friday)

Transit Time: 2-4 days ( Monday - Friday) 

Rest assured, we work diligently to get your order to you as quickly as possible so you can get your product without delay. 

Where can I place an order from?

MIGHTY VESSEL™ ships products within the contiguous United States.

Will I receive a confirmation number when I place my order?

Absolutely! Upon placing your order, you will receive an order number for reference. If, for any reason, you do not receive one within 24-48 hours, please don't hesitate to reach out to us.

Who can I contact if I have a problem with my order?

Your satisfaction is our priority, and we're here to assist you every step of the way. For any inquiries or issues regarding your order, feel free to contact our dedicated Customer Support Team at support@mymightyvessel.com. We're available 24 hours a day, 7 days a week to address your concerns promptly.

How can I pay?

We offer a variety of payment options to suit your preferences. You can securely pay for your order using all major credit and debit cards, including Visa, Mastercard, Discover, American Express, JCB, Diners Club, and ApplePay payments.

Is Checkout on this site safe and secure?

Rest assured, your security is our top priority. You can shop with confidence knowing that all purchases made on our site are safe and secure. We utilize the latest encryption technology to safeguard your personal and financial information.

Is the MIGHTY VESSEL™ 64 Oz Glass Water Bottle made in the USA?

MIGHTY VESSEL™ is a USA-based brand. The MIGHTY VESSEL™ 64 Oz Glass Water Bottle is created with love in the USA and manufactured in China.

How large is the MIGHTY VESSEL™ 64 Oz Glass Water Bottle?

The MIGHTY VESSEL™ is 64 ounces (1900 mL, half a gallon) which is equivalent to four standard-size 16-ounce plastic water bottles. The MIGHTY VESSEL™ is 4.3" wide and 11" tall (13" tall when the handle is upright).

What material is the MIGHTY VESSEL™ 64 Oz Glass Water Bottle made of?

The MIGHTY VESSEL™ 64 Oz Glass Water Bottle is made of high-quality thermal-resistant borosilicate glass which is protected by a silicone sleeve. The lid and straw are made of BPA-free polypropylene plastic, ensuring safety and durability.

Is the MIGHTY VESSEL™ 64 Oz Glass Water Bottle insulated?

The silicone sleeve offers minimal insulation. MIGHTY VESSEL™ does not make any claims to the glass bottle's ability to keep a drink hot or cold for any extended period of time. The purpose is to drink your water and not let it sit for 24-48 hours :)

Is the MIGHTY VESSEL™ 64 Oz Glass Water Bottle dishwasher safe?

Technically, the MIGHTY VESSEL™ 64 Oz Glass Water Bottle is dishwasher safe (without the lid/straw); however, putting it through the dishwasher may cause the logo to fade.

Is the MIGHTY VESSEL™ BPA-free?

Yes! We are committed to providing high-quality, safe, and environmentally friendly products.

Is the MIGHTY VESSEL™ 100% leak-proof?

Absolutely! We know how important it is to hydrate on the go and so we designed the MIGHTY VESSEL™ to prevent any spills or leakage, ensuring you can carry it with confidence where you go.

Does the MIGHTY VESSEL™ have a handle for easy carrying?

Yes! The MIGHTY VESSEL™ handle is made of high-quality, impact-resistant polymer that makes it a breeze to carry even when the bottle is full. As an added bonus, it also can serve as a device stand!

Is the MIGHTY VESSEL™ easy to fill and clean?

Yes! The MIGHTY VESSEL™ has a wide mouth for easy filling and cleaning.

How do I clean and maintain the MIGHTY VESSEL™?

It is recommended to handwash the MIGHTY VESSEL™ prior to first use. The mouth is wide enough that a round brush should not be needed to clean. The MIGHTY VESSEL™ is also dishwasher safe (without the lid).

Are there other color options available?

At this time, the MIGHTY VESSEL™ is only offered in 7 colors: black, white, light green, dark green, dark blue, pink, and lavender. Subscribe today to stay up-to-date on the latest promotions and product launches, as we plan to release new color options regularly :)

Where can I buy replacement parts?

At this time, MIGHTY VESSEL™ does not offer replacement parts for sale; however, we are more than happy to send you free replacement parts if you are within the 30-day guarantee window!

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